Accessibility: Overview

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Accessibility: Overview




Dignity.  Independence.  Integration.  Equal Opportunity.


"The Accessibility for Ontarians with Disabilities Act (AODA) is the first of its kind in Canada implementing mandatory accessibility standards and it applies to both private and public sector businesses and organizations. This includes places of worship and organizations with as few as one employee."  -  Christian Horizons.


Many thanks to Christian Horizons for helping Avenue Road Baptist Church navigate not only compliance with the new Accessibility for Ontarians with Disabilities Act, but also to follow a "best practices" mandate.  Our current policies and procedures have been developed using the provided templates from Christian Horizons.  ARBC prides itself in pursuing the goal of leaving no one behind in worship.  The accessibility section of this website is composed of 4 distinct sections:

  1. Overview (here)
  2. Feedback Form
  3. Direct Home Page link to website accessibility instructions
  4. Policies and Procedures


Accessibility Standards for Customer Service (Province of Ontario: 2009)


“This Regulation establishes accessibility standards for customer service and it applies to every designated public sector organization and to every other person or organization that provides goods or services to members of the public or other third parties and that has at least one employee in Ontario. The accessibility standards for customer service apply to the designated public sector organizations on and after January 1, 2010 and to other providers of goods or services on and after January 1, 2012.” Churches are considered private sector organizations.




Implementation of the AODA at ARBC is handled by the Accessibility Committee, chaired by the ARBC Accessibility Officer.  The Accessibility committee meets to evaluate and comply with the service requirements of the Ontarians with Disabilities Act.  For registering comments/concerns regarding accessibility at Avenue Road, please submit a completed online form below.  For further correspondence, please contact:

Nancy Douglas: Accessibility Officer


... or by mail to:

  • Accessibility Officer c/o:
  • Avenue Road Baptist Church
  • 465 Avenue Road,
  • Cambridge, Ontario
  • N1R 5S4


More information on the Accessibility for Ontarians with Disabilities Act:




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